Reviews

• Nice rooms and but not so clean

  Submitted on: 09/21/2008

  I stayed at this hotel given its high ratings and reviews and found the hotel itself nice and the staff were friendly when i checked in. however, the room was ...

  I stayed at this hotel given its high ratings and reviews and found the hotel itself nice and the staff were friendly when I checked in. However, the room was filthy. The bathtub had some old water in it that was brown it had so much dirt in it. I asked housekeeping to clean it and she came a few minutes later and after a few minutes come out and left saying ""All clean now, sir"". I checked the tub and she hadn't cleaned it at all. After calling up the duty manager the same person was brought back to clean it and remove a broken glass they had supplied (broken when housekeeping placed it in the room). Housekeeping cleaned the bathtub and the whole bathroom and replaced the glass right away after the manager pointed her right at the dirty tub and told her to clean it. The manager offered no appologies or compensation for any of this and did not offer to move me to another room. I would highly recommend avoiding this particular location of what is a really nice hotel chain. I like Radisson hotels, and hope this is just an isolated incident, but cannot recommend this hotel.

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• Pleasant night

  Submitted on: 01/28/2008

  Had trouble finding hotel,but really not the hotels fault.had a rental vehicle which we kept,even though the hotel charges a overnight parking fee of 10 pounds.compare ...

  Had trouble finding hotel,but really not the hotels fault.Had a rental vehicle which we kept,even though the hotel charges a overnight parking fee of 10 pounds.Compare that with the hoppa bus,and or cab it was more convienent to keep car,and catch the rental bus to the airport.Dining at the hotel was ok,quiet and food was fine and not overly priced.Coffee maker not available in the room,however McDonald's next door 24 hr ( Drive in only ) so walk to drive in window and place your order.Hotel much better than the hotel located at the airport.We would stay here again without a doubt.

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  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
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