Important Hotel Information
- All Marriott Brands in North America, with the exception of Marriott Vacations Club International, have a smoke-free policy. Guests are permitted to smoke in designated areas outside the building.
Reviews
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Nice but...
09/02/2008Upon arriving to the hotel we were greeted by a very friendly staff, they were kind and effecient, but did not seem to have much knowledge of the surrounding area ...
Upon arriving to the hotel we were greeted by a very friendly staff, they were kind and effecient, but did not seem to have much knowledge of the surrounding area and bars in Ottawa/Hull. (approx 11PM). We immediately took the elevator up to our room, only to find out the room we had booked (King bed, with queen pullout) was not what we had received. Upon calling the front desk they claim there was no room fo this type, and they were not willing to allow us to change to a room with 2 beds due to full occupancy. The room was very clean, the air conditioning in our room didn't work, but the rest of the room was satisfactory. We pay a hefty price for this hotel, but that could be because of the last minute booking. Also while we were here, we were informed the mini-golf, whirlpool, etc.. were all under construction, would have been nice to have been notified of this as well. Overall, the price is pretty high, but the quality is there, and the staff are friendly. We didn't get what we booked, but over all the stay was satisfactory, however I would not stay there again. oh ya, they claim nothing is wrong, but the pool is super COLD!
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Helpful
01/16/2008Very helpful staff. i became ill and they did everything they could to help me out. thanks night manager! the restaurant at the top was so nice! expensive, but an ...
Very helpful staff. I became ill and they did everything they could to help me out. Thanks Night manager! The restaurant at the top was so nice! Expensive, but an elegant place with a great view/views. Room and bed were good, typical. Room a bit smaller than other Marriotts I have stayed at. Tough to get food after 9pm in that area. We got a nice internet deal, which made the room a good value. Normally the price is a bit high.
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Great Hotel
01/31/2007The most comfortable bed i have ever slept in. great location and friendly service. i also appreciated the late hours of pool access.
The most comfortable bed I have ever slept in. Great location and friendly service. I also appreciated the late hours of pool access.
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4am alarm
09/05/2006Everything fine, but the fire alarm went off at 4am due to an error that occured and not an actual emergency. we were on the 24th floor, and were informed ...
Everything fine, BUT the fire alarm went off at 4am due to an ERROR that occured and not an actual emergency. We were on the 24th floor, and were informed the problem was on the lower level. This was terrifying due to our being on the 24th floor. We complained to the manager the next morning who told us he was glad the alarms work and that they wake guests up. That is what they are there for; and have a nice day. We had a 400 mile drive back home and didn't sleep from 4am until check out so we would have appreciated more from the manager since it was not an actual emergency.
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