Important Hotel Information
- This hotel is 100% non-smoking.
Reviews
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Very Good
11/13/2008We stayed at the westin for 2 nights in a deluxe room overlooking the byward market. the staff were courteous and attentive. the room was clean and floor-to-ceiling ...
We stayed at the Westin for 2 nights in a Deluxe room overlooking the Byward Market. The staff were courteous and attentive. The room was clean and floor-to-ceiling windows. The location is very convenient to the Parliament buildings and Byward. Ajoins the Rideau Centre Mall. Can't say a bad thing about the place; we'll certainly stay here again.
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Very Nice
10/17/2008At check in the front dest isseued us a room on the 7th floor, but i asked if there was anything higher since this was my first visit ti ottawa ...
At check in the front dest isseued us a room on the 7th floor, but I asked if there was anything higher since this was my first visit ti Ottawa and I wanted a veiw of the city. No problem, they gave us a room on the 21 floor, and it was quite and lovely. Clean but the bed wa a little hard, no big deal. Only other thing was the shower really had no pressure. All in all a good visit.
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Renovations
01/24/2008This properity is still undergoing renovations. this time they are tearing down their parking structure. due to this the parking is very limited and they have now raised the price ...
This properity is still undergoing renovations. This time they are tearing down their parking structure. Due to this the parking is very limited and they have now raised the price for parking to $35 a night.
I was very unhappy that a wrist watch I left in my room was not returned.
Internet service is also charged for.
The only positive comment I have is that the view from the rooms is stunning -
Under Construction
11/11/2007Cons:
this hotel is currently undergoing rennovations as of 11/9/07 and there is loads of equipment outside of the front. the room service is miles too expensive ...Cons:
This hotel is currently undergoing rennovations as of 11/9/07 and there is loads of equipment outside of the front. The room service is MILES TOO EXPENSIVE for what you are getting. The food IS NOT impressive at all what the money you are putting out. Save your dosh and go to the Elephant and Castle! Minibar contains a lot of uninteresting drinks and food and again is EXTREMELY EXPENSIVE. NO WIFI HERE! This hotel has network cables still. $12.95 a day for internet access.
Pros:
Elevator is SUPER FAST! Staff is GREAT! VERY PROFESSIONAL! Bed is great! Shower is great! Clean hotel. Right in the center of the action and 2 blocks away from Parliment. Right across the street from the canal. Hotel is connected to this ace mall and there is a WELL ACE food court on the 1st floor. -
Poor Customer Service
10/20/2007Stayed at the westin. employer booked room online. confirmed pre-payment on checkin & checkout. credit card still charged. took 8 months to solve chargeback. would not admit to screwing up. ...
Stayed at the Westin. Employer booked room online. Confirmed pre-payment on checkin & checkout. Credit card still charged. Took 8 months to solve chargeback. Would not admit to screwing up. Awful treatment received.
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