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Worst Hilton I've ever seen.
03/17/2009And i've stayed in hiltons all over the world. (hilton in ankara, turkey is extremely nice!) this one in san antonio is horrible. the carpet was frayed, there were ...
And I've stayed in Hiltons all over the world. (Hilton in Ankara, Turkey is extremely nice!) This one in San Antonio is horrible. The carpet was frayed, there were two holes in the ceiling and there weren't any outlets available in the room. The lamp cord kept falling out of the only outlet because it was worn out. The hair dryer didn't work so that slowed my wife down the next morning while we waited for a replacement. The sliding closet door wouldn't close because the ironing board hanger blocks it. Curtains wouldn't open more than a couple of inches because the track was broken. We needed a refrigerator so they provided one. It couldn't have been more beat up and they had to plug it into the base of the desk lamp. The desk lamp then wouldn't work. These problems made for a very dark stay! Advertised CD player in the exercise room but there isn't one. The TVs in the treadmills are nice however. The toilet wasn't tight to the floor and rocks badly when you sit down and bangs the wall when you get up! The hotel doesn't have free parking; $10 a day just to park seems ridiculous to me. Why not add it to the room if you really want to gouge your customers that badly? There was NO MENTION of this anywhere until we checked in! Next time, I'll try La Quinta for less than half the money and cleaner, nicer rooms.
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One of the best
03/17/2008The pool was sparkling, so close to the mall :). i would definitely recommend it to anybody. we go and stay here every year to watch the san antonio spurs!!!!!!!!!!!!! it ...
The pool was sparkling, so close to the mall :). I would definitely recommend it to anybody. We go and stay here every year to watch the SAN ANTONIO SPURS!!!!!!!!!!!!! It has a beautiful lobby. The mini golf course was fun then again so was the fitness center. However bring your own water in there. The dining room and sports bar had pool tables and the food was great. Lots of sports memorabilla and pictures some autographed.
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Bad Service
08/11/2007The hotel itself might have been ok, but is located on very busy highways that you cannot cross anywhere as pedestrian and in the midst of heavy construction. rooms were ...
The hotel itself might have been ok, but is located on VERY busy highways that you cannot cross anywhere as pedestrian and in the midst of heavy construction. Rooms were varied. Mine had a king sized bed; nice vanity in bathroom but it was full with the coffeemaker and all the bathroom amenities. My traveling companion had the smallest full size bed I had ever seen (no more kings available) and a huge bathroom -- with no vanity of any kind, just a pedestal sink so there wasn't even anywhere to put any of your bathroom supplies.
We were there for business and had meetings each day at the hotel. The room was VERY COLD and even after repeated requests daily, it never got better. I had to purchase a heavy sweatshirt-type jacket just to be able to sit in the room for 8 hours a day and was still cold.
The front desk staff was not courteous and the dining room staff was the worst. After our first evening and lunch at hotel, our entire group would walk (not many choices within walking distance) or taxi just for meals.
Also, please post that when arriving from airport, you have to call the hotel for the shuttle. We didn't realize this until we had waiting over 30 minutes, seeing every other hotel shuttle pass by several times and even then -- it took them another 30 minutes to arrive due to the traffic congestion and construction. -
Hilton at San Antonio Airport
08/01/2007The room was nice and adequate. check in process is not well. staffs were talking among themselves on personal matter. guess/guesses was not tended to properly, or even an ...
The room was nice and adequate. Check in process is not well. Staffs were talking among themselves on personal matter. Guess/guesses was not tended to properly, or even an acknowledgement . Not economical by any mean, internet service was not free, but at a cost
of almost $*/day where as the hotel 2 blocks away provided it for free to their guess and the room is at a lower cost. No other services were used during my stay. Thank you -
Will stay again
07/26/2007The only complaint was the traffic due to construction. otherwise wonderful hotel, really comfortable beds, room was clean, staff was friendly, great location. will definately stay again!
The only complaint was the traffic due to construction. Otherwise wonderful hotel, REALLY comfortable beds, room was clean, staff was friendly, great location. Will definately stay again!
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